cpk Posted September 12, 2009 Posted September 12, 2009 I've tried Nissan UK and now I need to escalate some warranty work to someone who cares! Email is preferred, I have their postal address but that is a last resort. Cheers Quote
Anubis Posted September 12, 2009 Posted September 12, 2009 Can't help i'm afraid. Have you asked Nissan UK for it? I know you're probably trying to avoid them, but worth a shot. Why can't you just take it with Nissan UK head office? Failing that, then you could take it to small claims court if its worth it. Quote
bronzee Posted September 13, 2009 Posted September 13, 2009 I have it, but might be a few years out of date if I can find the email. I rang directory, got the phone number, then phoned up, got address, or maybe your directory there is more helpful than Kiwiland's. Quote
choptop Posted September 13, 2009 Posted September 13, 2009 I've tried Nissan UK and now I need to escalate some warranty work to someone who cares! Email is preferred, I have their postal address but that is a last resort. Cheers If you contact Japan regarding warranty issues they will just pass you back to Nissan GB unfortunately. If you are getting nowhere don't forget the AA, RAC and if all else fails the Car Manufacturers own watchdog................it has the initials something like SMMT. Best of luck. Quote
bronzee Posted September 14, 2009 Posted September 14, 2009 If you contact Japan regarding warranty issues they will just pass you back to Nissan GB unfortunately. Yes that would be right. I found the same thing (obviously referring to NZ), it doesn't get you very far. Sorry was tired when posting last nights response or I would have said that then. Quote
3FIDDYZ Posted September 14, 2009 Posted September 14, 2009 Any info on your problem mate or have I just missed your post? Quote
cpk Posted September 14, 2009 Author Posted September 14, 2009 Thanks for all the replies, I'd prefer not to say too much about the problem just yet until it gets resolved. It's safe to say it's Nissan's opinion (at the end of a phone) against 3 bodyshop experts so far and they're still not budging!! I've sent a letter recorded delivery to Nissan GB, if that still doesn't work then a letter to Japan might be in order. I've read of cases where main head office get involved in Japan and have solved it. I'm not going to drop this one on principal - why bother having a corrosion warranty!!? Quote
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