Zeezeebaba Posted April 28, 2016 Share Posted April 28, 2016 Morning I have a Mercedes Citan van that's now just over a year old. For the past month I have been engaged in a running battle with Mercedes about a handling issue and getting it fixed under warranty. They deny there is anything wrong with it and it's been to two separate dealers! I'm convinced the nearside rear trailing arm bush is knackered as the rear skips left over road undulations and feels like it's toeing out or steering from the rear around right hand bends. No issues when the offside is loaded on left handers. Either they are incompetent techs or they are trying to avoid a claim on their collaboration with Renault, either way when it's wet it's b****y dangerous and I expected better from them. I have refused to collect the vehicle until it's been resolved but they are being very difficult. I've never experienced customer service like it and I've owned many Fords in the past Quote Link to comment Share on other sites More sharing options...
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