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glenn-350

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Posts posted by glenn-350

  1. My bodywork section has been partly stamped but is full nissan service history so they have either forgot to check that or not stamped it :shrug: gave up the wArranty claim and went direct to garages to get some quotes cheapest being 360 plus vat :scare: back to trying a warranty claim me thinks!

     

    think you'll find you have to pay extra for the body work sevice/ check.

  2. Hi guys. my dealership is in cornwall, from where i purchased my car. quite frankley they are useless including there warranty guy. if you read my original piece. the body shop broke the original news and when i reacted to what they were saying, they suggested taking this up with nissan custormer service. which i duely did and then found that the guy from customer service came across as very arrogant, obviously he never had a clue about a car and was constantly reading from a script . could not answer a straight forward question, even when i asked to speak with his line manager and then the manager of his department he refused saying he was my case manager, things only changed when i ask what was the process for making a complaint did he tell me somone would contact me in the next 24hrs which ended 2 weeks later. where i got to talk to some one that would listen rationaly ie doing a repair to areas how would they warranty if it came back, as the bodyshop would not guarantee that sort of repair.

    I constantly pited the garage warranty and nissan warranty and customer service against each other,and the fact that not only did i have full history But the body work section was fully stamped.[which i explaind was payed for and nissan had taken the money with no intention of paying out in an event of now ]it then took a month to finaly find out that they would finaly replace the bonnet. the whole procedure has taken 4months and a lot of time on the phone, to be honest i don't think i would bother again. they probably gave in as i was a pain in the ass. :lol:

    I really do think it's down to every individual and not down to a paticular dealership.

  3. Took a call from Nissan customer service this morning , with some good news. There going to replace the Bonnet on my 350z :teeth:

     

    But have decline the rust on wing, how ever they say whilst in the body shop get them to investigate the wing, and if neccessary submit another claim. :(

    I guess i should be happy, but it has been a hard old slog fighting against -dealer warranty,nissan warranty and for most customer services.

    just got to book in the body shop now. phew!!!

  4. mines a non gt, not really botherd about cruise, the bose system as most will /have said aint brilliant, the cloth seat tend to hold you better, warm in the winter & cool in the summer also weighs less, and as for wheels rays / standard . people always have different views.

    Rays can be bought for £300/400 nowadays as can leather seats.

    my priority was condition , mileage. service history. ive already stuck on a set of rays and looking at putting in a double din sat nav, so apart from seats and cruise no real difference i say ;)

  5. Hi Guys,

    Done a search but no joy, need to service the Zed in Jan/Feb. So need to find a place to get her looked at. Any ideas?

    Last year had a deal for a labour free major service at a Mitsubishi garage that has since closed.

     

    Steve

     

    what part of cornwall and what type of service are you after

  6. well guys , i'm in the proceeds of making a claim, so far i've had the photos done of the bonnet -top and underneath, corrosion around hinges and locking pin also front edge where rubber seal. definatly corroding from inside out, also 2 x rust spots breaking out on passenger front wing.

    how many people have there service book stamp up to date by nissan , i mean the body work section [ not many and come to think about it have you ever seen any car stamp up to date] well guess what mine is fully stamped up.

    so half way there, not quite. back in to have the paint depth done to make sure not resprayed - Good news my car is totaly as from the factory.

    so car is 1 owner, fully service by nissan, full body service, no respray.

    looking good one would say [ by the way car is an 04 with 36k]

    just had main dealer on friday say nissan will only let them do respray and anti corrosion work to the under side of bonnet , W T F.

    I am now awaiting nissan customer service to contact me, as what have you got to do for there 12 year corrosion warranty to work,

    will keep you all upto date

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