Ordered some Nokian WR A3s a few days ago. Today I received an invoice for 2 of them with a delivery date etc but not for the others.
Rang them up (obviously a foreign call centre) and the convo went something like this…
Me:Hi, I ordered 4 tyres and I've only got an invoice and delivery date for 2 of them. Can you check the status of my order please?
Her: You want to buy winter tyres?
Me:Well yes, but I've ordered them and just want you to check the status of my order
Her: Ok, what tyre size and speed rating do you want?
Me: (trying hard to remain calm) I have the order number it is……xxxx
Her: So you've already ordered tyres then?
It went on for some time like this and I ended up finishing the conversation without being any further forward. Although I think she said the tyres will be dispatched by the 3rd of January….
Has anyone had a similar experience?