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dragon

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Posts posted by dragon

  1. From a differant point of view.

    Yes, to everything mentioned above.

     

    The industry as a whole is getting worse, due to all the things you have all mentioned, have mentioned and will continue to mention on this forum.

     

    The internet isn’t helping either, the dealers are now competing nationally rather than a 10 mile radius, as such the profit margins are reduced, and the first thing out of the window to hit the budgets is training & quality recruitment!

    The difficulty is we are now getting into a vicious circle where the customers are coming in looking for a fight before they have got out of the car!

    I have done this daft job for nearly 20 years, and when I started the job wasn’t run right , but the plans where to put it right to be fair by the manufactures, and steadily from about 1993, the stage was set and things where taken more seriously. Training improved, and a sense of this is a proper thing to get into, was begun. But since about 2006 things have been in decline generally. This positions are now seen as jobs rather than careers, and the companies treat their staff appallingly. Some of us keep struggling on against the odds, but surprised by your statement, I am not.

    which is a shame for dealers like you who do care but as you have said things have changed, and not for the better!!

  2. Has anyone noticed in the last 2-3 years its the young females that are getting worse as far as bad driving , it is in the north west, as far as the cops are concerned my bro is also 5 o and he tells me that as far as priority's go there's not a lot they can do, and it would'nt even register a word in his beat, he's in devon&cornwall by the way!! :thumbdown:

  3. When i went to look at the first z i was interested in i was actually there in person on the car lot and the guy still would'nt come out from behind his desk, sent some poor kid out, went in and asked if i'd come to the right place to buy a car, he was such an ignorant t**t, just walked away, and your talking 9 grand!!! :wacko::thumbdown:

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