All nicey nicey until you raise a complaint, and then the "customer service" dept goes on strike.
Will not respond to emails.
Refuses to credit return postage on a second hand item that was sold as and described as new, after spending over £2000 with them.
Will never ever use these again.
Oh and if you want the "new" dual nismo intakes that they are still advertising, beware as you will probably be sent the second hand one I returned.
No offer of a replacement or replacement parts was offered.