did as you guys suggested this morning, and they rung me back after 5 mins and agreed to do the work. I mentioned to them about having known about this issue with the box and have they done it before, they said yes and will start work next tuesday! they also said that a replacement bose cd may take a little longer, but would be coming from france! i seem to recall reading on here that i shouldnt accept a refurbed unit, and to ask for one from holland (?) which I did and the guy said he would look into it.
having got all this agreed, is it worth me sourcing a replacement clutch and asking for them to fit that while the box is out? the car has done 54k and just wondering that is this the best time to get it done or will it last another good 40-50k?
thanks for the comments guys, nice to be on a forum full of helpful chaps, and not like some of the lesser forums out there