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Bencs

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About Bencs

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    Sutton, Surrey

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  1. Bencs

    Stolen 350z

    So for a bit of clarity to all - my insurer is Admiral and from when I spoke with them yesterday they seem to be taking responsibility for this which is good and hopefully one less headache. They have said it is being passed to their internal assessment / valuation team who will call us in the next couple of days to discuss £££. They have also said this isn't the first time it's happened???? All be it with a different garage lol. The case handler I spoke to said she has dealt with 4 similar cases alone! So as daft as it may seem, I would imagine considering how often this
  2. Bencs

    Stolen 350z

    So I have already spoken to insurance company and said that this is a you problem not a me problem. I already warned them that the garage they assigned it to was literally a road away from where it was found dumped. The garage has CCTV of it happening but apparently not clear enough to get a registration plate... how inconvenient. The garage also had it parked on the road outside instead of in a secure lockup which it should have been given it was a high risk theft case. Ultimately, I would assume the insurance company will payout to me and then
  3. Bencs

    Stolen 350z

    Ok I have an update for anybody still interested :D. The car was assessed by a local garage and the insurance company declared it a total loss. The next step was for an independent valuation company to come in and value the car and then for nissan to read the ECU for any signs of how it was stolen. However! I received a call from the garage the following day asking if I had collected the car as it was no longer on their site... I hadn't obviously so phoned the valuation agent to ask if he collected it, he said no, we just assess it where it is, we don't collect it.
  4. Bencs

    Stolen 350z

    Ah sorry to hear that - yeah sounds likely but also these companies aren't just going to hand over their cctv to normal people. They don't even have to provide it to the police.. if it doesn't affect them, they don't really care lol. I will give those guys a check - might also see if that storage place has any cameras pointing to the A217. Thanks man!
  5. Bencs

    Stolen 350z

    Yep you guys nailed it - if you make at "at fault claim" whereby the car is declared a write off, the insurance company will not refund your policy. However if you make a "not at fault claim" resulting in a write off, the insurance company will refund your remaining policy. All subject to various admin fees etc etc.
  6. Bencs

    Stolen 350z

    They probably had to get back to the park to bully some teens or something
  7. Bencs

    Stolen 350z

    I did ask that tesco if they had CCTV and they very sheepishly mentioned they have no external facing cctv lol. OK latest update Spoke to insurance company and they have cancelled the policy and are not refunding the remaining three months as we have raised a fault claim. They are picking it up from the current location to take it to an approved repairer for assessment. I'm curious to see what the repair quote is - I'll share it on here when I get it. Also going to make a formal complaint to the MET for the lack of care regarding the case. Given that they didn'
  8. Bencs

    Stolen 350z

    No the immobiliser is stuck, it isn't recognising the key and won't even turn over. Got an email from the insurance company - they have straight up cancelled my policy without even speaking to me about the theft ( you do an online claim and they are supposed to call and go through details), so I'm sure it will be an interesting call tomorrow :). yeah there is some cosmetic damage on the bonnet, door and rear bumper plus whatever issue with the immobiliser. Then anything mechanical which would need to be investigated so quite likely a write off tbh. I think respraying of those three c
  9. Bencs

    Stolen 350z

    OK further clarification- sorry I'm not there I'm at work. The Mrs has said the tow bar was in the footwell not actually in the car. (Bit of confusion, when she says the tow bar is in the front I am assuming actually put in lol). So may have been used, may not. So it is not responding to my key anymore, seems likely the have messed around with the immobiliser / central locking trying to get it to work. It can't have been straight up left in teaco car park from the beginning because I actually checked that car park. So in conclusion, still not clear what happen
  10. Bencs

    Stolen 350z

    Further update - Police showed up and basically said "meh you can take it home". They are not doing any kind of investigation or forensic work to even try and find out what has happened. They put a tow hook at the front of it so that is clearly how it was nicked. Question to you guys as I am not super Mechanically minded - They have towed a rwd car - what does that mean Mechanically? I know you shouldn't tow a car with the drive wheels on the ground, but I don't actually know what happens if you do. Can anybody enlighten me? Thanks for all the support guys
  11. Bencs

    Stolen 350z

    Update!! Car had been found by a family member - it was dumped in a tesco car park with the bonnet up so I can only assume something went wrong with it. Police will likely collect it for investigation before releasing to us. Interesting to see what kind of condition it is in...
  12. Bencs

    Stolen 350z

    OK so minor update - Police just showed up. They are now going door to door knocking to see if anybody saw / knows anything and have provided us with some anti theft booklets / information lol.
  13. Bencs

    Stolen 350z

    Yeah I am going to - the only thing is that is it normal procedure to hold off paying a theft claim for 30 days in case the car turns up. Plus by the time I am finished arguing about the price, it will probably be a couple weeks anyways lol.
  14. Bencs

    Stolen 350z

    May be a stupid question, but do I have to have an apple device to connect it to? I don't have a mac, iPhone or ipad :). Still no updates from police or insurance company.
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