Ebized. I know I may have been optimistic, but it really cheeses me off when there is a known issue and the manufacturers bury their head in the sand and tell dealers to say "no, we've never heard of that before".
The techs at Nissan Derby that worked on my car are in my opinion poor to say the least.
They told me complete rubbish until I pushed them.
I am an engineer and when they tell me it's not possible to test the cooling motors directly, I know I am being bullshitted.
As soon as they realised I know a bit about engines and test procedures they started changing their story about the results of their diagnostics.
On that note, does anyone have a good garage to take my car to in future in the Alfreton/Derbyshire area?