learnerdriver25

I took my car to Middlehurst for service, intending to get a courtesy car to go shopping at the Trafford Centre while the work was being done. I live in Rhyl, North Wales and had a bad experience with the dealer I bought the car from, Slaters. I told Middlehurst about a rattle from the tailgate area they said they'd take a look. The courtesy car was a shitheap Micra, filthy, and they charged me £25 for insuring the "free" car for the day!! Got back at 5pm to get the Z, service done no probs, rattle not done, they said it was a major job involving dismantling the "back end" and would be a two day job, minimum. Told them no cos of my location. Asked if my service book had been stamped, was assured it had. Fast forward 12 months, service time, been living with the rattle all this time! Found service book hadnt been stamped at Middlehurst. Decided to try a local independent garage, told them about the rattle, not expecting any joy again. Got a phone call, service done MOT done rattle sorted!! The technician said he ran his hand over the interior boot trim, found a misaligned piece of trim underneath the rear srtut brace (I had stuffed a bag under it for a holiday trip and obviously done the damage), he just whacked it with his fist, trim popped back in place and rattle cured!(didnt charge me extra for this either as he said it took him 5 mins) Wonder what my bill from Middlehurst would have been for all that unnecessary work.....!!