lmp2810 Posted July 18, 2010 Share Posted July 18, 2010 I thought I'd let you know that following some damage caused by a local Nissan Dealer (when they washed my car against my express wishes and then tried to cover up the fact) , I finally had my day in court last week. You'll be pleased to know that the judge found in my favour and whilst he didn't award me the full amount of damages I'd claimed (entirely my fault as my evidence didn't go on to state specifically what needed to be done to fix it and how much it would cost ), I did get an award that was significantly more than the Stealer had offered. The moral of my tale is, don't let them bully you. I think the Stealer thought that as a girl, 1) I didn't know what I was talking about (particularly when trying to explain the difference between a Valet and a Detail ) and 2) I wouldn't take things as far as I did and would give up when they started to talk about Legal Teams and pursuing me for costs! Needless to say, I didn't give up and now will NEVER visit them again (or any other Nissan Dealer for that matter). I've made of point of telling everyone I know how rude they are and next time, I'll make more use of the advice on your forum!!! Quote Link to comment Share on other sites More sharing options...
SwanageDave Posted July 18, 2010 Share Posted July 18, 2010 Very Well Done. great result Quote Link to comment Share on other sites More sharing options...
Ebized Posted July 18, 2010 Share Posted July 18, 2010 Good for you- be nice if the local paper/news network picked up on your success Quote Link to comment Share on other sites More sharing options...
nixy Posted July 18, 2010 Share Posted July 18, 2010 good for you! Quote Link to comment Share on other sites More sharing options...
richt Posted July 18, 2010 Share Posted July 18, 2010 Good job, well done. Quote Link to comment Share on other sites More sharing options...
jollyranchers Posted July 18, 2010 Share Posted July 18, 2010 what happened with your car ? any pics of damage ? Quote Link to comment Share on other sites More sharing options...
martinmac Posted July 18, 2010 Share Posted July 18, 2010 Well done, some of the dealers need to remember what customer service is sometimes. I wonder if they have learnt anything. Quote Link to comment Share on other sites More sharing options...
rich5259 Posted July 18, 2010 Share Posted July 18, 2010 since you won in court there's no harm in naming them so we can all avoid them Quote Link to comment Share on other sites More sharing options...
Stew Posted July 18, 2010 Share Posted July 18, 2010 Well done, I remember when it happened. Must be quite a while ago! Link here - clicky Quote Link to comment Share on other sites More sharing options...
HEADPHONES Posted July 18, 2010 Share Posted July 18, 2010 Well done for sticking to your guns Quote Link to comment Share on other sites More sharing options...
jollyranchers Posted July 18, 2010 Share Posted July 18, 2010 just read the original thread excellent !!!, glad you stuck to your guns and nailed those mo fo's you might want to download a 'please do not wash me' poster from detailing world for next time you take it to any garage Quote Link to comment Share on other sites More sharing options...
Gizmo-R Posted July 19, 2010 Share Posted July 19, 2010 Well Done!! Just goes to prove if you can get through all the ball ache of a process you will get a result! Quote Link to comment Share on other sites More sharing options...
M13KYF Posted July 19, 2010 Share Posted July 19, 2010 good for you Quote Link to comment Share on other sites More sharing options...
GreenMonkey Posted July 20, 2010 Share Posted July 20, 2010 Woo go girl power. I love dealing with numptys in garages who think that just because I'm a girl I don't have a clue. They usually end up paying for their mistake in the end! Quote Link to comment Share on other sites More sharing options...
helimeddaz Posted July 21, 2010 Share Posted July 21, 2010 Well done, Quote Link to comment Share on other sites More sharing options...
bronzee Posted July 22, 2010 Share Posted July 22, 2010 Well done good result. Now you can have it rectified. you might want to download a 'please do not wash me' poster from detailing world for next time you take it to any garage Excellent idea! Saw brand spanking new 370 roadster about 3 months ago, that had only arrived the day before at the dealer. Only about 8kms on the clock, so hadn't even really been driven. Anyway, looks like it had been freshly attacked with a ball of steelo. Not good. Didn't do anything for the car at all. Quote Link to comment Share on other sites More sharing options...
ben@RARE RIMS Posted July 22, 2010 Share Posted July 22, 2010 This sounds like an excellent result for you Sounds like whoever was in charge that day needs some re-training. At main dealer rates the only option is to offer the BEST possibly service, the customer has to always be right. The moment they decide because they're expensive they're better than the customer, it all goes to pot Quote Link to comment Share on other sites More sharing options...
lmp2810 Posted August 1, 2010 Author Share Posted August 1, 2010 Thanks guys you are great. I'll def print off the "do not wash" poster next time!!! For those of you who wanted to know who it was; West Way Nissan in Kidlington.... I'll try to post some pics. Quote Link to comment Share on other sites More sharing options...
H5 Posted August 1, 2010 Share Posted August 1, 2010 Well done! Quote Link to comment Share on other sites More sharing options...
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