Jump to content
s1xtyn1n3

Nismo Leather Wearing

Recommended Posts

if you take a car on finance, you are now protected, I only know this as I had an issue with a car, reported it to the dealership  and to Santander the finance people, they got involved and they did a great job off kicking dealerships arse. Happy bunny:yahoo:

  • Like 1

Share this post


Link to post
Share on other sites

I wonder if the seat supplier for the Recaro versions has switched leather suppliers recently - as it only seems to be relatively new Nismo's suffering from this issue. I'll take a look at my GT later today.

Share this post


Link to post
Share on other sites

Just checked my GT with standard leathers - after 5000 miles they are still looking fine.

Share this post


Link to post
Share on other sites

So Nissan have dug their heels in and have refused to accept that it is unreasonable wear and tear. I provided them the pictures of the wear that you guys have shared with me, but they have said that each case was different and doesn't point to a larger problem and that the wear must have been my fault.

 

I guess my next step is to contact the finance company and deal with it that way, but the unpleasantness of dealing with Nissan customer service has been the real kicker here - despite the efforts I have made to provide them with all the details, pictures and evidence they have asked for, they have quickly dismissed all of it, not even inspected the car in person and continued to blame me for it making it abundantly clear that they would not cover it in whole or in part under warranty or out as a gesture of goodwill.

Share this post


Link to post
Share on other sites

If all else fails there’s always the tv consumer programmes and newspapers! It’s funny how a lot of large companies suddenly change their attitude when these get involved. Worth a try :thumbs:

Share this post


Link to post
Share on other sites

The only trouble you have is that the wear is in EXACTLY the same place that every single car ever wears, on the outside bolster on the driver seat where people slip into their seat and rub over it. It’s very possible that the wear was caused by someone being heavy-handed when getting in, and even though the mileage is low that could easily be 3500 one mile journeys which equates to a lot more entry/exit moves than 35 one hundred mile journeys. 

 

Personally I’d be trying to be as nice as possible to them to get them to back down, or even just asking for a contribution towards repairs, as I’m not sure there’s a winnable case here if you take it to the end game. 

Share this post


Link to post
Share on other sites

I've been as civil as I can be - I'm tempted to post the email chain up here - but they have been disinterested and dismissive the entire time. 

 

The fact is, the damage isn't that bad and could be repaired pretty cheaply (I could probably do a reasonable enough job with stuff i could get from Halfords). My concern is that it has happened so fast which doesn't give me confidence that it is fit for purpose (i.e. years of ownership, not months).

 

Doing some maths; if you combine the sales data online which as of May put the number of 370Z sold in the UK at 74 (https://www.topgear.com/car-news/opinion/why-nissan-370z-marks-end-era) and Autocar's statistic that approximately half of all 370Z's sold in the UK are now the Nismo (https://www.autocar.co.uk/car-review/nissan/370z-nismo), suggests that there were approximately 37 2018 Nismo's on the road when my car first started showing signs of wear on the seat. If you then take the number of people that have shown photographic proof of the same wear to their 2018 Recaro seats in this thread alone (3), then that accounts for > 8% of all UK 2018 370Z Nismos sold this year having the same problem...

 

 

Share this post


Link to post
Share on other sites
4 hours ago, s1xtyn1n3 said:

but they have said that each case was different and doesn't point to a larger problem

 

I would make it very clear you know of other people who have had seats replaced (as verified on here), the wear is in exactly the same place so obviously it does point to a larger problem and each case isnt different due to it being the same place wearing and if they refuse to uphold your claim you will be taking it further.

 

On the flip side i cant help but agree with Ekona, my Nissan Elgrand side bolster is worn, as was both my 350z's and just about every other car i have owned with bolstered seats and on that part i just see it as the nature of the beast with bolstered seats, we all want nice soft leather, but no wear, its a catch 22.

 

 

Share this post


Link to post
Share on other sites
5 minutes ago, Jetpilot said:

I would make it very clear you know of other people who have had seats replaced (as verified on here)

They disputed that also saying that they have no evidence of seats being replaced under warranty since 2017

Share this post


Link to post
Share on other sites

Well either your man on the first page is lying or they are, ask the dude on here if he has anything from Nissan to support your claim that his seats were replaced.

 

Doesnt sound like Nissan have the best back up to be fair, ive been reading a fair few problems on the gtr forum with similar feelings towards Nissan and lack of after sales, let alone Bikeracer where they have even admitted its out of tolerance.

 

Only other route as suggested is to contact your finance company and let them fight your case.

 

  • Like 1

Share this post


Link to post
Share on other sites

I can guarantee that my seat backs have been replaced twice. I will try and see if I have any of the warranty invoices to hand. 

 

I had absolutely no resistance from Nissan what so ever. Garage ordered the parts and they came in a few weeks later then were fitted. 

  • Like 1

Share this post


Link to post
Share on other sites
18 hours ago, Ekona said:

Backs? Not fronts/side bolsters?

I mean the back of the seat including bolsters and front. The seat comes as a base and back. The base had no issues and therefore was not replaced.

Edited by bigjackb

Share this post


Link to post
Share on other sites
On 24/09/2018 at 13:01, s1xtyn1n3 said:

They disputed that also saying that they have no evidence of seats being replaced under warranty since 2017

They have agreed back in February to replace my drivers seat on my 2018 Nismo, however as I am currently rejecting the car I have not had the seat replaced.

Share this post


Link to post
Share on other sites

what is it with Nissan this weather, all I hear is complaints and Nissan UK can't:rant: or don't give a @*!#    :bang:

Share this post


Link to post
Share on other sites
On 24/09/2018 at 13:01, s1xtyn1n3 said:

They disputed that also saying that they have no evidence of seats being replaced under warranty since 2017

If you haven't already, PM Bikeracer and bigjackb to get their reg's and nissan dealer details, send on to Nissan UK - then they can't dispute ;)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×