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Ripped off


Cazgraeme

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26 minutes ago, Ekona said:

No, he would have to spend money, he can't just punt it off in the same condition you sold it to him in. At the very least he's got to valet it, even if you don't think it needs it, plus pay for staff and a nice showroom etc.

 

Do you not think you just might be a bit wrong on this one? ;) How much did you get off the new car, and how hard did you haggle the PX on yours?

Trust me my z was detailed to within an inch of its life. Never seen rain. i get it that the dealer has to make a bit of profit. Bullsh1t quote from dealer. Went along the lines " our cars are priced so low so as there is no margin for haggling". He originally offered me  £13000.  To which  you can guess the reply. So sorry I got rid. 

12 hours ago, MDMetal said:

+1 for the trek quotes!

 

Indeed large chains are masters for milking customers and generating profits but your average small indy is doing a tough job. Most of their cash is tied up in metal on their forecourts with no guarantee it'll sell or they'll break even on it. For every car you think they've made a killing on they'll have several which they've lost on. You just need to look how most cars loose in 3 months to see that the aim of the game is to keep the cars rolling as it were. That's before rates and tax! If it was that easy they'd all be minted and everyone would be setting up showrooms! Just think how many cars do they sell a week? Probably 1-2 so all of their weekly costs need to come from one sale, it's mental when you think of it, a few slow weeks and you need to start selling off cars for less than you paid just to sort your bills out and before long your underwater.

 

I've a lot of time for decent indys and when I haggle it's different to a large dealership where you know it's already marked up excessively and the cars are as common as anything. Indys generally have individually better cars at more reasonable prices and take a bit more time and care (the decent ones anyways)

Morale of the story is. Stick with the small indie. More honest and generally more knowledgeable than the big boys who only see margins

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Sorry man, but this just sounds like sour grapes to me. You didn't have to sell to them, but the deal worked for you at the time and clearly you were keen to sell and such didn't really haggle over the prices or look elsewhere. That's not EH fault at all. To point the finger at them is grossly unfair.

 

Hope you enjoy the A7, which engine did you go for?

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17 minutes ago, Ekona said:

Sorry man, but this just sounds like sour grapes to me. You didn't have to sell to them, but the deal worked for you at the time and clearly you were keen to sell and such didn't really haggle over the prices or look elsewhere. That's not EH fault at all. To point the finger at them is grossly unfair.

 

Hope you enjoy the A7, which engine did you go for?

Your correct i didn't have to deal with EH. Just the mark up on z and mark up on audi. Win. win.   And to be fair i did have my head turned by the A7 at the time.

I've  been looking at the  A7s for a while.  ive  got the 3ltr bitdi. (Will try to post some pics).

Decent motor but not the same as my beloved Z.

The grass ain't greener.

Anyone fancy a swap. Lol

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At the end of the day, we all know that should you go to a dealer, you are not gonna get as good a price than if you sell it privately. Whether PX or not. So as Ekona suggests, its up to you to haggle and attempt to get the best price possible for your pride and joy. Agreed, sometimes a PX is the only option for some people if they are to do a deal with a dealership, but, if youre not happy with the deal you're presented with or even slightly unsure, personally i'd go elsewhere. 8/9/10 grand  etc isnt peanuts so its worth shopping around...a friend of mine used to buy his cars from Scotland, where at the time you could get a better deal than down south. He was Scottish so admittedly had family there so he'd fly up and visit his family and go car hunting. He always came back with a car having saved a grand or two!

One more thing, when selling your car, don't drive past or view the dealership to see how much they have it up for...ignorance is bliss and having NOT seen it ,right now, you'd be a happy chappie!!

 

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Read through this & here is my 2 cents. 

 

I work for a large dealership so have a bit of incite into way px ‘profit’ works 

 

a lot has been mentioned on page 1 & above but anyway. 

 

£2000 profit can be broken down like this:

 

£200-£300 approx for a warranty (typical 1yr major mechanical and structural) 

 

£250-£500 set aside to haggle with new potential customer or move margin into customers part ex to enhance the potential customers part ex

 

£200-£500 overallowance to enable write downs as it is a specialist Car that dealer will expect to sit about for a few weeks before sale (especially this time of year)

 

VAT then gets paid on any actual profit made. 

 

 

So yes yes the dealer will make money, how much money entirely depends on how long Car takes to sell, if new customer haggles a hard deal, if new customer has a part ex and what type etc etc 

 

it really isn’t as clear cut as ‘oh they gave me this for it, and selling price is this...’ 

 

money isnt in the price it’s in the finance the cars attract. 

 

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Absolutely, you have the immediate out of pocket costs like the above but you have business costs which caz you seem to completely ignore each time its pointed out to you?

 

That mark up of 2k as above already has around 1k of costs and risk against it so you are already down to 1k margin. Then you have to take into account in that mark up of rent, business rates, electricity, water, heating, phone internet, cleaning, insurance, staff costs, staff NI payments, staff pension payments, staff training, staff work wear, any equipment costs and software costs and maintenance, trade costs like plates etc, accountancy fees, corporation tax, any trade body membership costs, card payment costs, banking fees, advertising and marketing, breakages and other day to day costs...and so on and so forth. 

 

So your 1k mark up needs to cover a fair bit of overhead, lets say generously its 50% to cover all of the above, EH are now making £500 on your car - so they have ripped you off by what? £500? Should they have sold it lower and made no money at all?

 

In exchange you have an A7 with a warranty, completely valeted, prepared, MoT and on the road ready to go. You have peace of mind should problems arise, you have a lot of consumer protection and you have sold your car with no effort no costs of advertising, spending your time with tyre kickers that a 370z would attract, the risk associated with sorting out payments from buyers etc. You drove in and drove out.

 

To be honest, from a consumer point of view there is no warning to be had here it looks like standard dealership practice, they are making £500 on your car which is what a business is meant to do. The idea that an indy would be any more honest is just naive, it only takes a single individual to behave badly, they can work anywhere.

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If they had given you 15k and sold it for 17k you would be 2k better off but still feeling like you do now. Its just the nature of the way people are.

The deal worked for you so dont worry beyond that. Enjoy the new car 

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Counts for not alot but I genuinely feel content in knowing that the next owner is buying a good car because of me, whomever that person maybe. Almost like a selfless good deed, and ultimately if more folks did that car buying and ownership would be a much more pleasurable experience. There you go, making me have a heart to heart in the early hours haha 

Edited by davey_83
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